Why Your Phone Charges Slowly (And How to Fix It)
Nine times out of ten it is not the battery. Check the cable, the port and the settings in this order.
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Phone Care
Back Up Your Phone Properly in 10 Minutes
Before any repair, back up your device. This guide covers iPhone and Android, including what most people forget.
In this article
iPhone
Settings → your name → iCloud → iCloud Backup → Back Up Now. Stay on Wi-Fi until it finishes. For a full local copy, connect to a computer and choose Encrypt local backup — that is the only way passwords and health data are included.
Android
Settings → System → Backup → Back up now. Photos need Google Photos set to Backup & sync separately; the system backup does not include them at full quality.
What people forget
- Two-factor authenticator apps — export them before wiping anything.
- WhatsApp chats, which use their own backup inside the app.
- Files sitting only in Downloads.
If your phone will not turn on, do not attempt anything yourself. Bring it in and ask about data recovery first.
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