Terms of
Use & Service

Last updated: 5 August 2026

1. Acceptance of these terms

By using this website, submitting a booking or leaving a device with us, you agree to the terms set out on this page. If you do not agree with them, please do not use our services.

2. Using this website

The content on this website is provided for general information about our repair services. Service descriptions, repair times and prices are indicative and may change without notice.

• You may not use this website for any unlawful purpose or attempt to disrupt its operation.
• All text, layout, graphics and our name and logo are our property and may not be copied without permission.
• Brand names and logos of phone manufacturers belong to their respective owners. We are an independent repair service and are not affiliated with, authorised by or endorsed by any manufacturer.

3. Bookings and appointments

Submitting the online booking form is a repair request, not a binding contract. The repair agreement is formed when you hand the device over and we agree on the work and the price.

A selected appointment time is a preferred arrival time. Repair duration depends on the device, the damage and part availability. Walk-ins are welcome during business hours, subject to workshop capacity.

4. Estimates, pricing and payment

• Prices shown online and quoted before inspection are starting estimates.
• The final price is confirmed after we inspect the device and always before any work begins.
• If additional faults are found during the repair, we stop and contact you before continuing.
• Payment is due on collection, in cash or by card.

You will never be charged more than the price you approved. If we cannot repair the device, we tell you why and you only pay for a diagnosis if one was agreed in advance.

5. Repair conditions

• By leaving a device with us you confirm that you are its lawful owner or are authorised to have it repaired.
• Devices that have previously been opened, water damaged or repaired elsewhere may have hidden faults. We will inspect and advise honestly, but such repairs are carried out on a best-effort basis.
• Water damage repairs never carry a guarantee of success, as corrosion can continue to affect the board after cleaning.
• We may decline a repair if it is unsafe, uneconomical or technically impossible.

6. Warranty

Eligible repairs are covered by a warranty of between 3 and 12 months, depending on the service and the replacement part used. The warranty period is stated on your repair receipt.

The warranty covers the part we installed and the work we performed. It does not cover:

• New physical damage, drops or pressure damage after the repair.
• Liquid damage occurring after the device was returned to you.
• Faults unrelated to the work we carried out.
• Devices opened or serviced by a third party after our repair.

7. Data and backups

You are responsible for backing up your data before a repair. While we handle every device carefully, some faults and procedures carry an unavoidable risk of data loss, and we cannot be held responsible for data that is lost or corrupted during a repair.

8. Collection of devices

Please collect your device within 30 days of being notified that the repair is complete. Devices left for longer may incur a storage fee. Devices left uncollected for more than 6 months after notification may be disposed of or recycled to recover unpaid costs, in line with applicable law.

9. Limitation of liability

Our liability in connection with a repair is limited to the value of the repair carried out. We are not liable for indirect losses such as loss of use, loss of income or loss of data. Nothing in these terms limits your statutory consumer rights.

10. Governing law and changes

These terms are governed by local law, and any dispute falls under the jurisdiction of the local courts. We may update these terms from time to time; the version published on this page at the moment your repair is agreed is the version that applies.

Disclaimer

Ulink is an independent repair service and is not affiliated with or authorized by Apple Inc. or any other manufacturer. All trademarks, trade names and logos are the property of their respective owners.

Ulink jest niezale?nym serwisem i nie jest powi?zany ani autoryzowany przez Apple Inc. ani innych producent?w. Wszystkie znaki towarowe, nazwy handlowe i logo nale?? do ich odpowiednich w?a?cicieli.